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Daily Archives: June 21, 2011

Frontier apologizes to quadriplegic Fort Collins man booted from flight

Published: June 21, 2011

John Morris flew to Dallas last week, but when the 24-year-old quadriplegic tried to come home Sunday, a Frontier pilot ordered him off the plane, saying Morris could not be properly restrained in his seat.

On Monday, neither the Federal Aviation Administration nor Frontier could say what constitutes proper restraint for a passenger with a spinal-cord injury.

Last year on a flight to Chicago, Morris said Frontier staff had the idea to use seat-belt extensions — one belt over his knees, and two holding his chest — to help secure him to his seat.